The Best Little Floorhouse in Texas in Harker Heights, TX Open now

Reviews about The Best Little Floorhouse in Texas

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  April 09, 2019, by Joshua Lane
  This company TOOK AVANTAGE of a Veteran, the fact that we are not local anymore and the fact that we paid them in full up front! We hired them to have new vinyl floors and carpets installed throughout our house in Killeen to get it ready to sell. Paid over $6000. Not a small job. I was LIED to, HUNG UP on, some of my tenant’s belongings were STOLEN, and the floors were left with GLUE STAINS throughout which my realtor had to clean before she could even show the house. To top it off, NOBODY has bothered to replace my tenant’s belongings, NOBODY HAS apologized for lying, the OWNER treated me with complete disrespect over the situation, including hanging up on me and never bothering to call back. Let me go over a few details: The install took longer than expected. Sure, no big deal. But a call would have been nice to receive an update. Not so much. Instead, I was told the job was completed when I knew for a fact that it wasn’t because my tenant was standing in the house with the installers still there when she called me. After I complained about the lack of communication and lying to me about the date of completion of the project, I finally got a call from the owner who treated me with complete DISRESPECT, including denying that I was lied to and hanging up on me! He ended up telling me he would go to the property himself ‘to check’, but I never received a call back after that. Go figure. After the floors were finally finished, a table and two chairs were missing which were stored in the garage by my tenant. Again, I called the owner and again, he DENIED that anybody stole anything and obviously did not offer to replace the items. Mind you, I’ve known my tenant for 7 years and trust her word! YOU STOLE FROM HER and I will now do the right thing and replace her table and chairs out of my own pocket. Last but not least, the installers apparently left in a hurry because there was glue residue throughout the house which my realtor called ‘excessive’ and had to be cleaned up before a showing. WORST LITTLE FLOORHOUSE IN TEXAS. Oh,what am I saying…. WORST BUSINESS I’VE EVER DEALT WITH! Shame on you for taking advantage of a military family.